Privacy Policy

Last Updated: January 25, 2026

1. Who We Are

Brand Wings, Inc. ("Brand Wings", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and request our digital agency services.

This includes interactions with our About and Services pages, plus submissions through contact and service inquiry forms.

  • • Company name: Brand Wings, Inc.
  • • Address: c/o Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713, United States
  • • Contact email: info@brandwings.online

Although Brand Wings is incorporated in the United States, we offer our services internationally and comply with the EU General Data Protection Regulation (GDPR) and other applicable data-protection laws where required.

2. Data We Collect

We collect the following categories of personal data:

a) Inquiry & Contact Data

  • Name
  • Email address
  • Phone number
  • Message content submitted through contact forms

b) Service Request Data

  • Selected service type (e.g., creative design, web development, branding & marketing, SEO, app development, AI chatbot)
  • Project description, requirements, and scope details you submit
  • Communication records related to estimates, proposals, and delivery

c) Usage & Technical Data

  • IP address
  • Device and browser information
  • Log files
  • Usage patterns and interaction data

d) Billing & Transaction Data

Where paid services are engaged, we may process billing-related records such as invoice references, payment status, and transaction timestamps. We do not intentionally store full card details on this website.

3. How We Use Your Data

  • To respond to inquiries and provide requested proposals or consultations
  • To plan, deliver, and manage digital services you request
  • To communicate project updates, timelines, and support information
  • To improve our services, functionality, and user experience
  • To process billing and related administrative records where applicable
  • To ensure platform security, prevent misuse, and detect fraud
  • To comply with legal and regulatory obligations

4. Legal Basis for Processing (GDPR)

We process personal data only where permitted by law. Depending on the context, processing is based on one or more of the following legal grounds under Article 6 GDPR:

  • Contractual necessity – where processing is required to provide our services
  • User consent – particularly for analytics, marketing, and optional features
  • Legitimate interests – such as platform security, service improvement, and operational efficiency
  • Legal obligations – where processing is required to comply with applicable laws

You may withdraw your consent at any time with future effect.

5. Cookies & Analytics

We use cookies and similar technologies to operate our website, analyze usage, and improve performance. Non-essential cookies and tracking technologies are only used with your explicit consent.

Depending on your consent choices, we may use the following tools:

  • Google Tag Manager: used to manage and deploy website tags.
  • Google Analytics / Google identifiers: to analyze website usage and performance.
  • Other analytics or marketing tags configured via GTM: to measure performance and improve campaigns where applicable.

These tools may collect information such as IP address, device data, pages visited, interaction patterns, and event data. You may adjust or withdraw your consent preferences where applicable.

6. Data Sharing

We only share personal data where necessary and in accordance with applicable laws, including with:

  • Infrastructure & hosting providers
  • Email and communication service providers used to respond to inquiries
  • Analytics providers (e.g. Google) for website performance insights
  • Payment and invoicing providers where paid projects apply
  • Legal authorities where disclosure is legally required

All service providers process data on our behalf under appropriate data-processing agreements where required.

7. International Data Transfers

Your personal data may be processed outside your country of residence, including in the United States. Where required under GDPR, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or other approved transfer mechanisms to ensure an adequate level of data protection.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing our services, complying with legal obligations, and resolving disputes.

Inquiry and project-related data is retained for as long as necessary to respond to your request, provide services, maintain business records, and satisfy legal, tax, or compliance obligations.

You may request deletion of your personal data at any time, subject to legal retention requirements.

9. Your Rights

Under the GDPR, you have the following rights:

  • Access personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your data
  • Restrict processing
  • Request data portability
  • Object to processing
  • Withdraw consent at any time

To exercise your rights, contact us at info@brandwings.online. You also have the right to lodge a complaint with a supervisory data-protection authority, in particular in your country of residence or place of alleged infringement.

10. Security

We implement appropriate organizational and technical measures to protect personal data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or via other appropriate means.

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